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Fire & Water - Cleanup & Restoration

My Basement Flooded...What Now?

1/12/2021 (Permalink)

Completely flooded basement. A visible line is showing maximum water level higher than 7 feet. Flooded basement in Chalfont, Pa

My Basement Flooded...What Now?

Whether caused by a rainstorm or a broken pipe, a basement flood is an awful event to discover. Homeowners' insurance often doesn't cover natural disaster or weather-related flooding, but it's worth it to hire professionals to make repairs and restore your basement to its former glory. However, there are a few steps you should take before they get there that can help smooth the process.

1. Stop the Leak
Verify the source of the flooding as best you can, without going into the water. If you can see where the water is coming from, turn off the supply to that pipe, or possibly even the whole house. If a failed sump pump caused it, try to get ahold of a backup and plug it in away from the water to start alleviating the flood.

2. Call for Help
Homes are full of electrical wiring and gas appliances that don't do well with water. If you have any reason to believe electrical outlets or wiring has been compromised, do not go into the flooded area and turn off the electrical supply. If you can't shut off the electrical supply without going into the water, call your local fire department, who can disconnect your home from the electrical grid and pump the water out. Be sure to turn off gas lines as well, which should be accessible from outside the home. These are both important because shorted wiring or appliances can turn your basement flood into a house fire.

3. Call Your Insurance Agent
Once your home is safe, you can start the process of recovery. Your insurance agent should be your first call to verify insurance coverage, file a claim if necessary, and get recommendations for contractors. If the flood was due to rainwater, it may not be covered, but your insurance agent can often help guide you through the repairs process.
If you discover you've had a basement flood in Chalfont, PA, don't panic. These first steps can help you get through the immediate aftermath and start you on the path to restoring your home.

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